Privacy Policy for Salt Spa Wellness

Effective Date: March 23, 2025

Salt Spa Wellness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you visit our website at www.SaltSpaWellness.com, schedule services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and date of birth.
  • Payment Information: Credit or debit card details, which are securely processed through our third-party platform, Boulevard. We do not store your payment information on our servers.
  • Health and Wellness Information: Limited health disclosures, such as allergies or conditions relevant to heat or salt-based therapies, provided via intake forms.
  • Website & Analytics Data: Browser type, IP address, pages visited, and usage behavior collected through cookies, Google Analytics, and Meta Pixel.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To create and manage your client account
  • To schedule, confirm, or modify appointments
  • To send appointment reminders, updates, and newsletters
  • To provide customer support and personalize your experience
  • To offer promotional content and wellness tips (opt-out available at any time)

SMS Consent Disclosure: By submitting your mobile number, you consent to receive text messages from Salt Spa Wellness related to appointments, wellness tips, promotional offers, and updates. Message frequency may vary. Standard messaging and data rates may apply. You may opt out at any time by replying STOP to any message.

Salt Spa Wellness does not share or sell mobile numbers or other personal information to third parties or affiliates for marketing purposes.

3. Payment Processing & Third-Party Platforms

All payment transactions are securely processed through Boulevard, our third-party scheduling and payment provider. Salt Spa Wellness does not collect or store your payment card information directly. Boulevard’s own privacy and security policies govern the handling of your payment data.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to monitor website traffic and improve your browsing experience. This includes data collected via Google Analytics and Meta Pixel. You can disable cookies at any time through your browser settings; however, doing so may affect site functionality.

5. Health Information & Confidentiality

Health-related information you provide is used solely for the purpose of ensuring safe and appropriate service delivery (e.g., float therapy, salt rooms, infrared sauna). This information is kept confidential and is not disclosed without your consent, except as required by law.

6. Age Requirements

Our services are generally available to individuals 16 years of age and older. Clients under 16 may be eligible for certain services with written parental or guardian consent.

7. Your Rights & Choices

You have the right to:

  • Access or request a copy of your personal data
  • Request correction of inaccurate or outdated information
  • Opt out of promotional communications
  • Request deletion of your information, subject to applicable legal obligations

To exercise any of these rights, please contact us using the information below.

8. Contact Information

For questions about this Privacy Policy or to submit a request regarding your data, please contact:

Salt Spa Wellness
📞 Phone: (207) 910-5100
📧 Email: Kelly@SaltSpaWellness.com