SMS Terms & Conditions for Salt Spa Wellness

Effective Date: July 22, 2026

These SMS Terms & Conditions (“SMS Terms”) govern text messages sent by or on behalf of Salt Spa Wellness (“Salt Spa Wellness,” “we,” “our,” or “us”). By affirmatively opting in to receive text messages from Salt Spa Wellness, you agree to these SMS Terms.

Please review these SMS Terms carefully. Our collection, use, and protection of personal information is also governed by our Privacy Policy.

1. Consent to Receive Text Messages

By providing your mobile telephone number and affirmatively opting in through an unchecked checkbox, website form, booking form, waiver, written form, keyword, or another authorized method, you consent to receive SMS or MMS messages from Salt Spa Wellness at the mobile number you provided.

Your consent applies to Salt Spa Wellness and the types of communications described at the time you opt in.

Consent to receive text messages is not a condition of purchasing any product or service from Salt Spa Wellness.

You represent that:

You are the subscriber or authorized user of the mobile number provided
You are authorized to consent to receive messages at that number
The information you provide is accurate and current

If your mobile number changes or you are no longer the subscriber or authorized user of that number, please notify Salt Spa Wellness or opt out by replying STOP.

2. Types of Text Messages

Depending on the consent you provide and your interactions with Salt Spa Wellness, text messages may include:

Responses to questions or contact-form submissions
Appointment confirmations and reminders
Scheduling, rescheduling, cancellation, and availability notifications
Arrival instructions and service-related information
Account, purchase, receipt, membership, or customer-support notifications
Follow-up communications regarding an appointment, visit, or inquiry
Information and general customer support
Promotional offers, wellness updates, or special-event information when you have provided the required marketing consent

The content and purpose of the messages you receive will depend on the opt-in disclosure presented when you provide consent.

3. Message Frequency

Message frequency may vary based on your appointments, requests, account activity, customer-service conversations, and communication preferences.

You may receive multiple messages relating to an active appointment, booking, inquiry, account matter, or support conversation. Promotional message frequency, when applicable, may also vary.

4. Message and Data Rates

Message and data rates may apply.

Salt Spa Wellness does not charge a separate fee for receiving SMS or MMS messages. However, your wireless carrier may charge you according to your mobile telephone plan.

You are responsible for any message, data, roaming, or other charges imposed by your wireless carrier.

5. How to Opt Out

You may opt out of receiving text messages from Salt Spa Wellness at any time by replying STOP to a message from us.

After submitting an opt-out request, you may receive one final message confirming that your request has been processed. Unless otherwise permitted by law, you will no longer receive messages through that SMS program unless you affirmatively opt in again.

You may also ask us to discontinue text messages by contacting Salt Spa Wellness at (207) 910-5100.

Other recognized opt-out words may also be processed where supported by our messaging provider or wireless carriers. Replying STOP is the recommended method.

6. Help and Customer Support

For assistance with our SMS program:

Reply HELP to a text message
Call (207) 910-5100
Email Ke***@*************ss.com

7. Marketing Messages

Where required, promotional or marketing text messages will be sent only after you provide the applicable express consent.

Marketing messages may include special offers, wellness updates, service announcements, event information, membership information, or other promotional content described when you opt in.

You may withdraw your consent to receive marketing messages at any time by replying STOP.

Opting out of promotional messages will not affect your ability to purchase products or services. It may also not prevent communications that are necessary to complete a transaction, respond to a request, or provide a service you specifically requested, when legally permitted.

8. Mobile Information and Messaging Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile telephone numbers, SMS opt-in information, and messaging consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may provide limited information to communications providers, telecommunications carriers, technology vendors, fraud-prevention providers, and other service providers solely as necessary to:

Deliver and route messages
Operate and administer our SMS program
Maintain consent and opt-out records
Provide technical or customer support
Detect and prevent fraud, misuse, or security threats
Comply with legal and regulatory requirements

These providers are not authorized to use your mobile information for their own marketing or promotional purposes.

9. SMS Service Provider

SMS and MMS communications may be transmitted and managed through Nextiva and its underlying telecommunications, software, technology, and wireless carrier partners.

Message delivery is subject to wireless carrier availability, network conditions, device compatibility, account status, carrier filtering, and other factors outside the control of Salt Spa Wellness.

Salt Spa Wellness and its service providers cannot guarantee that every message will be delivered or received on time.

10. Supported Carriers and Devices

Participation in our SMS program requires a text-message-enabled mobile device and a mobile telephone plan capable of receiving SMS or MMS messages.

Not all carriers, devices, locations, or service plans may support every type of message. Message availability and delivery may vary by carrier and device.

11. Privacy

Information collected through our SMS program is handled according to our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, when it may be disclosed to service providers, how long it may be retained, and the choices available to you.

12. Your Responsibilities

You agree not to use text-message communications with Salt Spa Wellness to:

Send unlawful, threatening, abusive, fraudulent, or misleading content
Transmit malware, harmful code, or unauthorized advertisements
Impersonate another person
Interfere with or disrupt our communications systems
Submit sensitive information that we have not requested

Text messaging should not be used for emergencies. For a medical emergency, call 911 or seek immediate assistance from an appropriate medical professional.

13. Changes to Your Mobile Number

You are responsible for notifying us if your mobile telephone number changes or is reassigned.

If you are no longer the subscriber or authorized user of a number that has been enrolled in our SMS program, please reply STOP before discontinuing use of the number or contact Salt Spa Wellness directly.

14. Changes to the SMS Program or These Terms

Salt Spa Wellness may modify, suspend, or discontinue all or part of its SMS program at any time.

We may also update these SMS Terms to reflect changes in our messaging practices, technology, service providers, or legal obligations. Updated terms will be posted on this page with a revised effective date.

Where required by law, we may provide additional notice or request renewed consent.

15. Contact Information

Questions concerning our SMS program or these SMS Terms may be directed to:

Salt Spa Wellness
585 Roosevelt Trail
Windham, Maine 04062
Phone: (207) 910-5100
Email: Ke***@*************ss.com
Website: www.SaltSpaWellness.com